If you have applied for a visa, Green Card, citizenship, or any immigration service in the United States, your case is being handled by USCIS (U.S. Citizenship and Immigration Services). After you apply, it’s very important to track your case online. This helps you:
- Know if your documents are received
- Get updates on your case progress
- Avoid missing interviews or requests
- Stay relaxed and informed
Thankfully, USCIS has simple online tools that help you check your case status in a few minutes. In this article, you’ll learn the most reliable and safe ways to monitor your USCIS case online.
What Is USCIS Case Status?
Your USCIS case status shows the progress of your immigration application. You can check:
- When USCIS received your case
- If they need more information
- If your interview is scheduled
- When your application is approved or denied
You get a receipt number from USCIS when they receive your form. You’ll use this number to check your status online.
1. Check Case Status on the USCIS Website
This is the official and easiest method to track your USCIS case.
Step-by-Step:
- Go to the website:
https://egov.uscis.gov/casestatus/landing.do - Enter your 13-character receipt number
(Example: WAC2098765432) - Click “Check Status”
- Your case status will appear on the screen
This tool works 24/7 and is free to use. You don’t need to log in.

2. Use the USCIS Online Account (For More Features)
You can create a USCIS online account to get more updates and features.
Benefits of an Account:
- View case history
- Get messages from USCIS
- Upload documents
- Track every update step-by-step
How to Create an Account:
- Go to https://my.uscis.gov/
- Click Sign Up
- Use your email to register
- Create a password and follow the instructions
Once logged in, you can see all your applications in one place.
3. Sign Up for Email & Text Alerts
Want updates on your phone or email? USCIS lets you sign up for alerts.
Here’s how:
- Go to the USCIS Case Status page
- After checking your case, click “Get Email Updates”
- Enter your email or phone number
- You will now get alerts for every new update
This is very helpful because you don’t have to check the website every day. You’ll get notified when something changes.
4. Use Case Status Mobile App (If Available)
In some areas, USCIS provides mobile app access. The USCIS app can help you:
- Check your case status
- Read immigration news
- Find USCIS offices
Check the Google Play Store or Apple App Store to see if the USCIS app is available in your country.
5. Call the USCIS Customer Service Center
If the website is not working or you don’t have internet, you can call USCIS directly.
Phone Number: 1-800-375-5283
Open: Monday to Friday
Time: 8 AM to 8 PM (Eastern Time)
You will need your receipt number when you call. They can tell you your case status and next steps.
6. Contact USCIS Through Emma (Live Chat Assistant)
Emma is USCIS’s official live chat assistant. She can help answer your questions and guide you to the correct information.
How to Use Emma:
- Go to https://www.uscis.gov/
- Click the chat icon in the bottom right corner
- Ask questions like “Check my case status” or “How long will it take?”
If needed, Emma can also connect you to a live officer (during business hours).
7. Check Processing Times for Your Form
Sometimes it feels like your case is taking too long. But every form and office has a different time.
How to Check:
- Visit https://egov.uscis.gov/processing-times/
- Select your form type (like I-485 or N-400)
- Choose the field office or service center
- You will see average wait time for your case
If your case takes longer than the normal time, you can file a “Service Request”.
8. Track Your Green Card Delivery (If Approved)
If your case is approved and your Green Card or document is mailed, you can track it.
USCIS uses USPS (United States Postal Service) for delivery. You will get a tracking number in your USCIS account or email.
Then visit https://tools.usps.com/go/TrackConfirmAction_input
Enter the tracking number to see where your card is.
Common Case Status Terms (Easy Explanation)
Status | Meaning |
---|---|
Case Was Received | USCIS has your form and started the process |
Request for Evidence Sent | You must send more papers or proof |
Biometrics Appointment | You need to give fingerprints and a photo |
Interview Was Scheduled | You have an appointment at USCIS office |
Case Was Approved | Good news! Your case is approved |
Card Was Mailed to Me | Your card or document is sent to your home |
Case Closed | USCIS finished your case (either approved or denied) |
What If You Don’t Have Your Receipt Number?
Don’t panic. If you lost your receipt number, try these options:
- Look at Form I-797C Notice of Action (you got it in the mail)
- Log into your USCIS account
- Ask your lawyer or representative
- Call USCIS and verify your identity
Without the receipt number, it’s harder to track online. So keep your number safe!
Tips to Stay Safe and Avoid Scams
- Never share your USCIS number or documents with strangers
- Only use official .gov websites
- USCIS will never ask for money by phone or text
- Don’t trust websites that promise faster approval
Stay alert and check your status through official USCIS tools only.
FAQs
Q1: Can I check my case every day?
Yes, but it’s better to check once a week or sign up for alerts.
Q2: Do I need to pay to check my case?
No. USCIS case tracking is free.
Q3: Can I check my case from outside the U.S.?
Yes, USCIS tools work worldwide as long as you have internet.
Q4: How long will my case take?
It depends on the form type and USCIS center. Use the processing time tool to see.
Stay Informed, Stay Prepared
Tracking your USCIS case online is easy, safe, and important. You can use:
- The USCIS case status website
- Your online account
- Email or text alerts
- Phone support or Emma chatbot
Always keep your receipt number safe and use the right website. Being informed helps you avoid mistakes and stay ready for the next step.
Whether you’re waiting for a Green Card, citizenship, or visa, monitoring your USCIS case online will keep you calm, clear, and confident.